| Issue ID | 1687476 |
| Internal NHTSA # | 11353040 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | GLE350 |
| Model Year | 2016 |
| File date | 15/08/20 |
| Component | VISIBILITY:SUN ROOF ASSEMBLY |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2016 mercedes-benz gle350. The contact stated while driving 65 mph, the sun roof glass shattered without impact. The contact took the vehicle to mercedes benz of plano (6455 dallas pkwy, plano, tx 75024) where the mechanic inspected the vehicle and informed the contac that the vehicle was not covered under warranty. The contact was also informed that there were no recalls on the vehicle. The contact spoke to the manufacturer and a case was filed. The contact was also informed that the repair would not be covered by the manufacturer. The vehicle was not repaired. The failure mileage was approximately 45,000. |
| Vehicle Mileage at Failure | 45000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | LAS VEGAS, NV |
| VIN pattern | 4JGDA5JB5GAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |